Notes from NACM

Best line of last month’s National Association of Court Managers (NACM) Mid-Year Conference in Savannah, coming late on the last day, as everyone with return flight connections through Savannah or Charlotte (essentially, everyone who wasn't from Savannah) remained riveted to their flight status updates on their smartphones, universally finding their flights cancelled: Speaker: "You know … Continue reading Notes from NACM

Inside the Department of Redundancy Department: The Waste of Over Processing

Note:  This blog – the sixth installment in a series on the “Seven Wastes of Muda” as they relate to court document management – deals with the first “O” in TIM WOOD: Over Processing. For a lot of folks "Over Processing" just does not have the same level of intuitively obvious wastefulness as most of … Continue reading Inside the Department of Redundancy Department: The Waste of Over Processing