Episode 033: Clark Public Utilities “Sheds Light” on Successful Implementation

If you, like Clark Public Utilities (CPU), are a little jittery about implementation – congratulations! You're normal. Despite a few apprehensions, CPU faced its fears head on and took an active role in its organization's digital transformation. Today, illuminating a paperless "workflow glow," CPU has gone down in our books as one of our most … Continue reading Episode 033: Clark Public Utilities “Sheds Light” on Successful Implementation

Hey, Departments of Insurance – This One’s For you

Did you know TEDxTalks has a stream of episodes focused on insurance? In today’s world of upward mobility and indebted millennials who can’t always afford (and consequently forgo) traditional insurance, accessibility, niche coverage and streamlined service are the top traits for competitive insurance agencies. Thanks to apps and automation, insurers are now becoming equipped and … Continue reading Hey, Departments of Insurance – This One’s For you

Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.

From car companies and soda vendors to even Dilbert comics, everyone is talking about digital transformation. But how do we define it in the government context? Join Senior Government Consultant Kevin Albrecht and former CIO Paul Gorman as they chat about "the CIO's worst nightmare," the importance of dynamic, responsive forms management and how it … Continue reading Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.

The Decade Challenge: ImageSoft Style

Authored by Dave Hawkins, ImageSoft CEO  As we countdown to 2020, social media is aglow with people posting pictures of what they looked like a decade ago. When I think of where ImageSoft was in 2009, we’ve certainly come a long way. It was around that time that our President, Scott Bade, had the visionary … Continue reading The Decade Challenge: ImageSoft Style

Episode 028: Claims Processing for Insurance – Part 2

In this second installment, we continue the discussion as to how the Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out … Continue reading Episode 028: Claims Processing for Insurance – Part 2

Episode 027: Better Claims Processing for Insurance

The Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out this episode!

7 Reasons Why ECM Is the Answer for Insurers – Part 7

We’ve come to the end of our 7-part series for insurers about ECM   In this blog series, we’re looking at how enterprise content management brings modern technology to the insurance industry to streamline:   Content capture  Business process management (BPM) or workflow engine   Case management  Content management Integration with existing systems Enterprise file sync and share (EFSS)  Mobile access  Part 7: Optimizing … Continue reading 7 Reasons Why ECM Is the Answer for Insurers – Part 7

The First Information Management System

Authored by Paul Gorman, Account Executive, ImageSoft  While preparing a demonstration for a prospective client, I was researching the history of paper.  Dealing with paper and the effects it has on our ability to share information in modern business environments, such as in my experiences with government and especially Departments of Transportation, has consumed my … Continue reading The First Information Management System

So Long to Silos “DOT-ing” the Landscape

Authored by Paul Gorman, Account Executive, ImageSoft  The first modern silo, a wooden and upright one filled with grain, was invented and built in 1873 by Fred Hatch of McHenry County, Illinois.  Farm silos are designed to store silages and high-moisture grains that are used to feed livestock.  The primary function of a silo is … Continue reading So Long to Silos “DOT-ing” the Landscape

30 Miles of CommunityLIVE

Authored by Kevin Ledgister, Marketing Manager, ImageSoft  CommunityLIVE 2019, Hyland’s annual user conference, is in the books. My three days there accumulated about 30 miles of walking, including going outdoors in perfect weather to attend keynote sessions in the historic Cleveland Auditorium. No wonder my legs hurt so much after the conference. But I digress.  … Continue reading 30 Miles of CommunityLIVE