Has anyone ever paid for your coffee? You know what I mean – the “feel good” stories that local radio stations love to cover. You’re sitting in the drive through of your favorite coffee chain and, upon pulling up to the window, credit card in hand, the barista is happy to share that the car … Continue reading Beyond “Business as Usual:” A Government-Inspired Story of Paying it Forward
Authored by James Leneschmidt, Chief Technology Officer, ImageSoft One of my family’s favorite vacations was Germany. There was just something so amazing about seeing the castles, the history and the culture. Driving on the Autobahn was also quite the experience compared to our North American highways, but to drive fast requires a tremendous amount of … Continue reading From the Desk of Our CTO
Providing access to key services that help their citizens live better lives each day is all in a day's work for local government officials - but the reality is that they're also mostly understaffed departments, trying to do it all with antiquated paper systems. In this episode, Paul Gorman from ImageSoft is sharing 7 solutions … Continue reading Episode 21: Seven Key Digital Solutions for Local Government
For those who may have been confused or concerned about the potential of artificial intelligence (AI) – you’re about to get by with a little help from some Harvard researcher friends who applied a machine learning algorithm to identify the “musical fingerprint” of eight classic Beatles hits as being authored by either John Lennon or … Continue reading “A Hard Day’s Night” Without Automation
Authored by Gabe Russo, Solution Architect at ImageSoft Imagine that it is go-live Monday. Your company is scheduled to begin using OnBase, or another electronic document management system, for the first time. The level of combined excitement and nervousness is palpable. Documents and other content from the old system are scheduled to be available in … Continue reading Data Conversion: The Do’s and Don’ts
Here's a hard truth: Your current methods of creating, distributing, and archiving customer letters or other communications probably include a lot of manual steps with outdated or disconnected systems. Carolyn Kane, senior product evangelist for Hyland, talks us through the many benefits that automated customer correspondence management can bring to your organization. Check out this episode!
“You can work hard, but if you don’t work smart you’ll work for the rest of your life,” – Tony Stark, Iron Man. Do remember being asked, “if you could have any super-power, what would you like it to be?”? Even more importantly, do you remember your answer? As kids, many of us longed to … Continue reading “What’s Your Super Power?” – A Cross Analysis to Combat Government Kryptonite
Managing employee growth at a company, along with onboarding and regular employee support, can put quite a strain on its human resources department. How can one department oversee everything from hiring to performance reviews to exit interviews and more, without losing its mind? Listen in as ImageSoft's human resources manager Leanne Eastman and OnBase administrator … Continue reading Episode 14: Using OnBase for Human Resources
In part two of a two-part episode, Kevin Ledgister, marketing manager for ImageSoft (a reseller of Hyland’s OnBase solution), shares some quick tips for using OnBase to supercharge your agency’s efficiency.
Government agencies are constantly tasked with doing more with less: less money, less time, and fewer team members. But the information and services that you provide to your constituents is high in demand, which can put you in a tight spot. In part one of a two-part episode, Kevin Ledgister, marketing manager for ImageSoft (a … Continue reading Episode 009: 19 Ways Government Agencies Can Leverage Technology in 2019 – Part 1