After the Dust Settles

Recently I had the pleasure of visiting a couple of courts that have been working with Enterprise Content Management (ECM) for several years.  It is always interesting and informative to see how any new system, and particularly one that involves major paradigm shifts, is working after the "shakedown" phase has passed and the bloom is … Continue reading After the Dust Settles

Inside the Department of Redundancy Department: The Waste of Over Processing

Note:  This blog – the sixth installment in a series on the “Seven Wastes of Muda” as they relate to court document management – deals with the first “O” in TIM WOOD: Over Processing. For a lot of folks "Over Processing" just does not have the same level of intuitively obvious wastefulness as most of … Continue reading Inside the Department of Redundancy Department: The Waste of Over Processing