When E.T. Can’t Phone Home

As court implementations of Enterprise Content Management (ECM) systems move past installation and into maturity in their lifecycles, the "Give A Mouse A Cookie" syndrome gets stronger and stronger. That’s because as a robust ECM system with configurable workflow can do so much more, we feel entitled to EXPECT it to do more. Today, let's … Continue reading When E.T. Can’t Phone Home

Courts and the Network of Everything

This month’s NACM Annual Conference had excellent presentations and conversations regarding where courts are heading given current and emerging technological, demographic, political, financial and social trends. Big players among the trends discussed included both networking and social media. One result for me was a couple of either epiphanies or mild mental episodes (hard to tell … Continue reading Courts and the Network of Everything

Keeping Up With the Kids: Document Access on Demand

"The time will come when people will travel in stages moved by steam engines from one city to another, almost as fast as birds can fly, 15 or 20 miles an hour.... A carriage will start from Washington in the morning, the passengers will breakfast at Baltimore, dine at Philadelphia, and sup in New York … Continue reading Keeping Up With the Kids: Document Access on Demand