ImageSoft saddles up for CommunityLIVE 2018 in Nashville!

By: Kevin Ledgister, Marketing Manager, ImageSoft

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Have you heard about CommunityLIVE? If so, you’re as excited as I am. If not, you will be!

CommunityLIVE is a conference that Hyland Software hosts every year for both users and their partners who resell OnBase. I know I speak for many when I say I am super pumped for CommunityLIVE 2018 because we’re bringing our party to the Music City – Nashville! Make your plans now to join the fun September 9-13, 2018.

Not only is Nashville a terrific city (and where I call home) but every customer that we talk to about CommunityLIVE says that the destination is a big draw. As part of the team that helps to prepare for this event, I hope we have a record year for customer attendance.

But if you have never been to CommunityLIVE, you need to know what ImageSoft uniquely does to make a large conference of over 2,000 people feel personal, and how we create an environment for you to connect and build new relationships.

To give you a better idea of what ImageSoft brings to you through CommunityLIVE, I’ve included our general itinerary . Find out more information about the entire conference here.

Tuesday Morning Meet-Up

IMG_2137On Tuesday morning, we have an exclusive breakfast for our customers where you will have a chance to meet other customers, ImageSoft staff, and Hyland executives. We will provide you with additional details of events and logistics of the conference.

Dine with Us

You never need to eat a meal with a bunch of strangers unless you want to.

At every conference meal, ImageSoft staff reserves tables for our customers. Don’t worry, you will see us. Our staff wears certain colors on each day so you know where your peeps are. Nothing makes you feel like a VIP like walking into the dining area with attired staff waiting by your reserved tables. As you dine, you get to know other customers in the ImageSoft family and interact directly with our leadership team.

Pink_panthers70926Evening Activities

On those evenings when there are no planned conference events, we plan dinners and activities where you can relax, unwind, and have some fun. The last time we were in Orlando, we enjoyed an evening with our customers at a restaurant that hosted Irish line dancing. Oh, to be 21 again and dance like that!

Typically, Wednesday evening is TNO. – The Night Out. TNO is our big event for the week that is exclusive for ImageSoft customers. Past TNOs have included fun stuff like laser tag, a scavenger hunt, escape room games, and even a riverboat party. And if you don’t want to participate, you can still hang out with us.

As for Hyland events, we meet as a group, so we can commandeer a bus or have a landing spot for the evening depending on what we’re doing.NotSoMellowYellow70909

Stay in Touch with GroupMe

We use this free smartphone app, GroupMe, to keep us all connected, send out announcements in real time, and share photos. It’s also a perfect tool in case you need help with getting to a meeting spot or organizing something spontaneously.

Conferences are always better when you have people to learn, laugh, and lounge with. That’s why we do what we do, because to us, our customers are family.

What are you looking forward to at CommunityLIVE this year?

 

CommunityLIVE 2017

By: Kevin Ledgister, Marketing Manager, ImageSoft, Inc.

The recent tragedy has the nation thinking about Las Vegas and how a community is brought together. Our thoughts are with the residents and visitors of Las Vegas.

Two weeks ago , we were joined by thousands of OnBase professionals, administrators and business leaders for Hyland’s annual CommunityLIVE conference in Las Vegas. OnBase is a platform that governments and businesses can use to manage their content and bring new efficiencies into their organization. This year was a record year for ImageSoft. We had nearly 70 customers in Las Vegas that were all interested in expanding the use of OnBase either to serve their constituents better or to reduce operational costs to make them more competitive in their industry.

IMG_7033 2CommunityLIVE kicked off with a keynote by author and industry disrupter, Josh Linkner, who shared with us five obsessions of an innovator. Linkner was right on with his “obsessions” and real examples of organizations that solved business problems and challenges with scarce resources. For sure I’m going to download his book and read it.

Several of our customers, including Cleveland Municipal Court, Del TacIMG_7092o, and Philadelphia Gas Works had opportunities to spotlight how using OnBase made a significant impact on how they operated. Even though each one was using OnBase in a very different way, they all shared the benefits of reduced cycle times, reduced missing documents, automation of repetitive tasks and time saved with immediate access to required information. To do this, they all had to integrate OnBase with their core business software.

While it’s no surprise to us, our customers are frequently surprised that the projected benefits and the return on investment are often far too conservative. The reason for this is that using paper requires a lot of kinetic energy that is often overlooked or dismissed in terms of value and the focus is on highly visible areas. Spending 20 minutes locating a missing file may not seem like much, but if across your staff you’re spending 2,000 hours a year locating and refiling documents, that’s another full-time employee.

IMG_7099While we worked hard during the day attending sessions and having strategic sessions with our customers, we did take some time out in the evening to enjoy the sights and sounds of Las Vegas. Every year, we hold a special event for our customers called TNO (The Night Out) and this year we treated our customers to a dinner at the Grand Hotel downtown, a scavenger hunt on Fremont St. and then an impromptu karaoke session to wrap up the event.

Featured this year is OnBase 17, a new version with over 3,000 enhancements and new interfaces that makes OnBase more accessible to more users whether they are in the office or on the go. The changes and updates on OnBase 17 definitely proved to be an incentive for customers to accelerate their upgrade schedules. Hyland Software once again reiterated their shared vision of making OnBase available anytime, anywhere, on any device, in a secure mode. And their sneak peek into the future proved that they are on the right track.

For those that attended, what was your biggest takeaway from the conference?