For Insurance Companies, These 5 Truths are Self-Evident

With President’s Day coming up, we’re stealing Thomas Jefferson’s words from the Declaration of Independence about self-evident truths. The truth is, insurance companies must upgrade their systems to take advantage of technology advances to eliminate paper once and for all. Customers are looking for an “Amazon-like” experience as manual, or outdated, processes are inefficient and … Continue reading For Insurance Companies, These 5 Truths are Self-Evident

Funding eFiling: Calculating the Cost

This is the conclusion of Part 3 of 10 in the eFiling Blog Series. Check out the first half of Part 3 here. Handling of indigents in an eFiling system will be profoundly affected by the chosen funding model. In a fully court-funded model with no user-based fees, it's simple: indigents can be handled the same … Continue reading Funding eFiling: Calculating the Cost

When Reasonably Accessible is Practically Inaccessible: Digital Stores of Public Records

Many records, including a vast proportion of court records, are "public" records, and must be maintained and made available for reasonable public inspection.  As we see in many aspects of society today, the definition of "reasonable" continues to shift. Recently the Encyclopedia Britannica announced it will no longer produce a printed edition.  Though I well … Continue reading When Reasonably Accessible is Practically Inaccessible: Digital Stores of Public Records

Helpful Hints to Get Judges to Use (and Like) ECM in Courts

I recently read Ken Follett's historical novel A Dangerous Fortune, about English bankers in the late 1900's.  Follett's novels are always well researched and full of really cool contemporary technology.  A few days ago, while discussing judicial use of digital documents with a judge, I observed that many judges are deeply concerned that they cannot … Continue reading Helpful Hints to Get Judges to Use (and Like) ECM in Courts