Podcasts

Episode 031: The CIO’s Worst Nightmare. And Something About Dilbert.

From car companies and soda vendors to even Dilbert comics, everyone is talking about digital transformation. But how do we define it in the government context? Join Senior Government Consultant Kevin Albrecht and former CIO Paul Gorman as they chat about "the CIO's worst nightmare," the importance of dynamic, responsive forms management and how it all shapes an experience from staff to constituent. Check out this episode! ...
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Episode 030: The Jury Is Out and a Mobile Future Might Be In – The Courthouse, That Is.

Even as courts lean into digital transformation, there's still one major hesitation: mobile technology. Should smartphones finally be allowed inside the courtroom? Do the benefits outweigh the risks? Join the 22nd Judicial Circuit's Trial Court Administrator Dan Wallis and ImageSoft's Senior Sales Engineer Terry Chaudhuri for an engaging conversation that finally puts a pulse on the industry's journey toward a mobile future. Check out this episode! Untitled Document Kevin Ledgister: Welcome to the Paperless Productivity podcast where we have experts give you the insights, knowhow, and resources to help you transform your workplace from paper to digital and making your ...
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Episode 029: Probing the Kalamazoo County Probate Court

The Kalamazoo County Probate Court desires to help their constituents better when they're going through difficult circumstances was hampered by all the paper that drove their processes. In this episode, the staff at the court tell us what life was like before and how different things are for everyone after moving to a digital process. Check out this episode! ...
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Episode 028: Claims Processing for Insurance – Part 2

In this second installment, we continue the discussion as to how the Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out this episode! Kevin Ledgister: Welcome to the Paperless Productivity podcast where we have experts give you the insights, knowhow, and resources to help you transform your workplace from paper to digital and making your work life better at the same time. Thanks for joining us ...
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Episode 027: Better Claims Processing for Insurance

The Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out this episode! ...
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Episode 026: Using OnBase for Tracking HR Applicants

Tracking applicants for Human Resources is a challenge for organizations especially because it involves a broad matrix of people. How do you manage all the applicants and track all the interviews and stages of the process? Instead of using the typical Microsoft Outlook, Excel and pre-set cloud options, ImageSoft's recruiter, Christy Schultz and OnBase administrator, Nathan Armaly share how they added applicant tracking capabilities to their existing OnBase HR solution, making it a better experience for everyone.   Check out this episode! ...
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Episode 025: Eliminating the Junk from Government Records with Donnita Weeks, City of Bowling Green

With records that stretch back for decades, especially in larger cities, there just comes a point where the space to store it all simply runs out. So what do you do then? Donnita Weeks, senior systems analyst for the City of Bowling Green, Kentucky, is taking us through the steps of her city's digital decluttering - and how they made it happen for a more effective and efficient government. Check out this episode! ...
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Episode 024: Trending Topics at CTC and CommunityLIVE

With topics like artificial intelligence, data governance, automation and digital transformation on the minds of many, the time has never been better to gather together and find new ways to address the challenges and opportunities available to all those who serve in this dynamic industry. Today, ImageSoft Marketing Manager Kevin Ledgister is talking about the hot topics and can't-miss sessions of the Court Technology Conference and CommunityLIVE, Hyland Technology's annual user conference - and what we can look forward to discussing after the sessions wrap up! Check out this episode! ...
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Episode 023: The Paperless Prosecutor’s Office with Guy Sweet

When time is of the essence - as it often is within the prosecutor's office - it's never been more true that some requests just can't wait for the delays that paper creates. In this episode, Guy Sweet, assistant prosecuting attorning for Ingham County, Michigan, shares his perspective on the impact paperless solutions have made for the prosecutor's office. Check out this episode! ...
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Episode 022: Six Stages of Going Paperless

The path to paperless isn't always easy - which is why a step-by-step plan is crucial to your organization, or you may end up with outdated and siloed legacy systems unable to meet both internal and external demands. ImageSoft's Paul Gorman is taking us through the six main stages that most organizations experience when going paperless - do any of these sound familiar to you too? Check out this episode! ...
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