Podcasts

Episode 027: Better Claims Processing for Insurance

The Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out this episode! ...
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Episode 026: Using OnBase for Tracking HR Applicants

Tracking applicants for Human Resources is a challenge for organizations especially because it involves a broad matrix of people. How do you manage all the applicants and track all the interviews and stages of the process? Instead of using the typical Microsoft Outlook, Excel and pre-set cloud options, ImageSoft's recruiter, Christy Schultz and OnBase administrator, Nathan Armaly share how they added applicant tracking capabilities to their existing OnBase HR solution, making it a better experience for everyone.   Check out this episode! ...
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Episode 025: Eliminating the Junk from Government Records with Donnita Weeks, City of Bowling Green

With records that stretch back for decades, especially in larger cities, there just comes a point where the space to store it all simply runs out. So what do you do then? Donnita Weeks, senior systems analyst for the City of Bowling Green, Kentucky, is taking us through the steps of her city's digital decluttering - and how they made it happen for a more effective and efficient government. Check out this episode! ...
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Episode 024: Trending Topics at CTC and CommunityLIVE

With topics like artificial intelligence, data governance, automation and digital transformation on the minds of many, the time has never been better to gather together and find new ways to address the challenges and opportunities available to all those who serve in this dynamic industry. Today, ImageSoft Marketing Manager Kevin Ledgister is talking about the hot topics and can't-miss sessions of the Court Technology Conference and CommunityLIVE, Hyland Technology's annual user conference - and what we can look forward to discussing after the sessions wrap up! Check out this episode! ...
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Episode 023: The Paperless Prosecutor’s Office with Guy Sweet

When time is of the essence - as it often is within the prosecutor's office - it's never been more true that some requests just can't wait for the delays that paper creates. In this episode, Guy Sweet, assistant prosecuting attorning for Ingham County, Michigan, shares his perspective on the impact paperless solutions have made for the prosecutor's office. Check out this episode! ...
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Episode 022: Six Stages of Going Paperless

The path to paperless isn't always easy - which is why a step-by-step plan is crucial to your organization, or you may end up with outdated and siloed legacy systems unable to meet both internal and external demands. ImageSoft's Paul Gorman is taking us through the six main stages that most organizations experience when going paperless - do any of these sound familiar to you too? Check out this episode! ...
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Episode 21: Seven Key Digital Solutions for Local Government

Providing access to key services that help their citizens live better lives each day is all in a day's work for local government officials - but the reality is that they're also mostly understaffed departments, trying to do it all with antiquated paper systems. In this episode, Paul Gorman from ImageSoft is sharing 7 solutions for local government to create digital access that makes a real impact for the people they serve, as well as the hardworking officials themselves. Check out this episode! ...
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Episode 020: Creating 360 Degrees of Value with Government Technology Solutions

Government offices are arguably one of the best areas to see some excellent results from going paperless, for both constituents and the hard-working staff serving them. In today's episode, we're talking with Dave Hawkins, CEO of ImageSoft, and David Officer, ImageSoft's solution health specialist, about the tangible and intangible value that government agencies can see with a well-crafted technology solution. Check out this episode! ...
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Episode 019: Connecting the Court at NACM’s Annual Conference

The National Association for Court Management's (NACM) annual conference is one of the most-anticipated events each year for the justice community...and this year, we have an all-star team on stage discussing court technology! Listen in on this lively conversation between Brad Smith, ImageSoft's senior justice consultant; Ben Martin of Mentis Technology Solutions; and Dan Willis, Trial Court Administrator for McHenry County in Illinois, as they debate how to best integrate technology in the court system. Check out this episode! ...
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Episode 18: Creating Efficient Customer Correspondence Management and Content Services

Here's a hard truth: Your current methods of creating, distributing, and archiving customer letters or other communications probably include a lot of manual steps with outdated or disconnected systems. Carolyn Kane, senior product evangelist for Hyland, talks us through the many benefits that automated customer correspondence management can bring to your organization. Check out this episode! ...
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