by podcastadmin | Jan 6, 2021 | General, Podcasts
A ring of fire, the moat, a drawbridge, archers and more are protecting the precious gem that is your core enterprise system – do you fear the enemy? Of course not! When your business model is safeguarded in the Hyland Cloud, its castle approach to security is...
by podcastadmin | Dec 22, 2020 | General, Podcasts
Jeff Arbogast, Application Specialist for one the nation’s Top 10 Digital Counties, story tells Washtenaw County, Michigan’s journey from their RFP beginnings of email, frustrating document size restrictions, manual uploads, and various versions floating...
by podcastadmin | Nov 10, 2020 | General, Podcasts
With over 100 users in its Circuit and Family Courts, Prosecutor’s Office and throughout its contract signing process, Michigan’s Washtenaw County experienced the charms of TrueSign’s seamless, digital signing process and workflow before the pandemic...
by podcastadmin | Sep 23, 2020 | General, Podcasts
A few years back, ImageSoft trekked through the same IT journey we now walk most of our clients through: moving our infrastructure and systems to the Cloud. To quote Tom Hansel, ImageSoft’s Director of Customer Care and episode host, we’ve “eaten our...
by podcastadmin | Jun 23, 2020 | General, Podcasts
Operating from our customer-centric value system means we approach every client interaction with great care. But to ensure world-class customer care means we also need a world-class approach and, up until about three years ago, that wasn’t always the...
by podcastadmin | Jun 10, 2020 | General, Podcasts
Fun fact: Did you know that ImageSoft tends to speak from experience, sharing our own internal stories of success from being powered by OnBase? That’s right – we “toast our own champagne,” so to speak, and it all started in our Accounting...