Episode 029: Probing the Kalamazoo County Probate Court

The Kalamazoo County Probate Court desires to help their constituents better when they're going through difficult circumstances was hampered by all the paper that drove their processes. In this episode, the staff at the court tell us what life was like before and how different things are for everyone after moving to a digital process. … Continue reading Episode 029: Probing the Kalamazoo County Probate Court

Episode 028: Claims Processing for Insurance – Part 2

In this second installment, we continue the discussion as to how the Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out … Continue reading Episode 028: Claims Processing for Insurance – Part 2

Episode 027: Better Claims Processing for Insurance

The Business Process Framework can be used to analyze any business process to identify productivity gains through technology. For a complex process such as insurance claims, insurers can gain a lot from applying this Framework and bring the claims process under control. Check out this episode!

Episode 026: Using OnBase for Tracking HR Applicants

Tracking applicants for Human Resources is a challenge for organizations especially because it involves a broad matrix of people. How do you manage all the applicants and track all the interviews and stages of the process? Instead of using the typical Microsoft Outlook, Excel and pre-set cloud options, ImageSoft's recruiter, Christy Schultz and OnBase administrator, … Continue reading Episode 026: Using OnBase for Tracking HR Applicants

Episode 025: Eliminating the Junk from Government Records with Donnita Weeks, City of Bowling Green

With records that stretch back for decades, especially in larger cities, there just comes a point where the space to store it all simply runs out. So what do you do then? Donnita Weeks, senior systems analyst for the City of Bowling Green, Kentucky, is taking us through the steps of her city's digital decluttering - … Continue reading Episode 025: Eliminating the Junk from Government Records with Donnita Weeks, City of Bowling Green

Episode 024: Trending Topics at CTC and CommunityLIVE

With topics like artificial intelligence, data governance, automation and digital transformation on the minds of many, the time has never been better to gather together and find new ways to address the challenges and opportunities available to all those who serve in this dynamic industry. Today, ImageSoft Marketing Manager Kevin Ledgister is talking about the hot … Continue reading Episode 024: Trending Topics at CTC and CommunityLIVE

Episode 023: The Paperless Prosecutor’s Office with Guy Sweet

When time is of the essence - as it often is within the prosecutor's office - it's never been more true that some requests just can't wait for the delays that paper creates. In this episode, Guy Sweet, assistant prosecuting attorning for Ingham County, Michigan, shares his perspective on the impact paperless solutions have made for … Continue reading Episode 023: The Paperless Prosecutor’s Office with Guy Sweet

Episode 022: Six Stages of Going Paperless

The path to paperless isn't always easy - which is why a step-by-step plan is crucial to your organization, or you may end up with outdated and siloed legacy systems unable to meet both internal and external demands. ImageSoft's Paul Gorman is taking us through the six main¬†stages that most organizations experience when going paperless … Continue reading Episode 022: Six Stages of Going Paperless

Episode 21: Seven Key Digital Solutions for Local Government

Providing access to key services that help their citizens live better lives each day is all in a day's work for local government officials - but the reality is that they're also mostly understaffed departments, trying to do it all with antiquated paper systems. In this episode, Paul Gorman from ImageSoft is sharing 7 solutions … Continue reading Episode 21: Seven Key Digital Solutions for Local Government

Episode 020: Creating 360 Degrees of Value with Government Technology Solutions

Government offices are arguably one of the best areas to see some excellent results from going paperless, for both constituents and the hard-working staff serving them.¬†In today's episode, we're talking with Dave Hawkins, CEO of ImageSoft, and David Officer, ImageSoft's solution health specialist, about the tangible and intangible value that government agencies can see with … Continue reading Episode 020: Creating 360 Degrees of Value with Government Technology Solutions