In this blog series, we’re looking at how enterprise content management brings modern technology to the insurance industry to streamline: Content capture Business process management (BPM) or workflow engine Case managementContent managementIntegration with existing systemsEnterprise file sync and share (EFSS)Mobile access Part 3: Case Management “I can’t find your file right now.” SAID NO CUSTOMER … Continue reading 7 Reasons Why ECM Is the Answer for Insurers – Part 3
Category: Insurance Posts
June 2019 Tech Talk for Insurers
A Message from Toni Smith, Senior Manager for Insurance Toni Smith, Senior Manager for Insurance We had a fantastic time at Velocity last month, our annual user conference, with more than 100 participants. Our insurance sessions focused on the best ways to use technology to streamline the entire insurance lifecycle. We looked at content technology solutions … Continue reading June 2019 Tech Talk for Insurers
7 Reasons Why ECM Is the Answer for Insurers – Part 2
We’re diving deep into the question of why insurers should consider enterprise content management or ECM. Mostly the answer is because existing legacy systems are outdated and inefficient, are vulnerable to security breaches and because a modern ECM system streamlines insurance processes while saving costs. Even modern core systems sometimes lack the business process and … Continue reading 7 Reasons Why ECM Is the Answer for Insurers – Part 2
7 Reasons Why ECM Is the Answer for Insurers – Part 1
Insurers may be asking, why should we consider Enterprise Content Management (ECM) when we already have an (albeit old and patched and inefficient and unsecured and siloed, and, and, and) imaging system or a document management system (from the 90s)? We’ll answer that question in our 7-part series: 7 Reasons Why ECM is the Answer … Continue reading 7 Reasons Why ECM Is the Answer for Insurers – Part 1
Jeopardy Abbreviations for Insurers
To celebrate the 35th anniversary of the Jeopardy game show, let’s play the category of Abbreviations for Insurers. Me: Let’s start with Abbreviations for Insurers for $200, Alex. Alex: The answer is: ECM Me: What is Enterprise Content Management? Insurers were among the early adopters of imaging and related software, but today many of those … Continue reading Jeopardy Abbreviations for Insurers
Big Name Break-Ups
Have you seen the new movie Stan & Ollie? Trailers and previews hint at betrayal and disharmony behind the beloved façade of the iconic comedy duo. It’s the same story with other big-name celebrity duos hit hard by public breakups: Lewis and Martin, Sonny and Cher, Simon and Garfunkel, McCartney and Lennon, Mario Impemba and … Continue reading Big Name Break-Ups
February’s Resolutions for Insurers
The LifeHack website posted a blog recently called Why You Should Start Your New Year in February. It resonates for many reasons. For parents, the New Year starts in September when the kids go back to school. For some companies, the fiscal year starts in October or June, so January is more of the same. … Continue reading February’s Resolutions for Insurers
For Insurance Companies, These 5 Truths are Self-Evident
With President’s Day coming up, we’re stealing Thomas Jefferson’s words from the Declaration of Independence about self-evident truths. The truth is, insurance companies must upgrade their systems to take advantage of technology advances to eliminate paper once and for all. Customers are looking for an “Amazon-like” experience as manual, or outdated, processes are inefficient and … Continue reading For Insurance Companies, These 5 Truths are Self-Evident
For Insurance CIOs, It’s the Nightmare Before and After Christmas
We help insurance CIOs everyday with the one nightmare issue that disturbs their sleep most often: is this the month my legacy, Band-Aid-patched, workaround-filled so-called content management “solution” crashes for the last time and my IT group can’t resurrect it? Many CIOs are spending precious resources just to keep the lights on with their outdated … Continue reading For Insurance CIOs, It’s the Nightmare Before and After Christmas
Not Your Father’s Claims Investigation: ESRI and OnBase are the Perfect Storm for Insurance Agencies
While most organizations start to wind down for the year, there’s one industry whose floodgates are just about to open: insurance agencies. Mid-westerners and east-coasters love to hate the slew of snow, ice and freezing temperatures that winter blows in, but I’ll bet my holiday shopping money that insurance agencies hate it more. Slick roads, … Continue reading Not Your Father’s Claims Investigation: ESRI and OnBase are the Perfect Storm for Insurance Agencies