February’s Resolutions for Insurers

The LifeHack website posted a blog recently called Why You Should Start Your New Year in February. It resonates for many reasons. For parents, the New Year starts in September when the kids go back to school. For some companies, the fiscal year starts in October or June, so January is more of the same. … Continue reading February’s Resolutions for Insurers

For Insurance Companies, These 5 Truths are Self-Evident

With President’s Day coming up, we’re stealing Thomas Jefferson’s words from the Declaration of Independence about self-evident truths. The truth is, insurance companies must upgrade their systems to take advantage of technology advances to eliminate paper once and for all. Customers are looking for an “Amazon-like” experience as manual, or outdated, processes are inefficient and … Continue reading For Insurance Companies, These 5 Truths are Self-Evident

For Insurance CIOs, It’s the Nightmare Before and After Christmas

We help insurance CIOs everyday with the one nightmare issue that disturbs their sleep most often: is this the month my legacy, Band-Aid-patched, workaround-filled so-called content management “solution” crashes for the last time and my IT group can’t resurrect it? Many CIOs are spending precious resources just to keep the lights on with their outdated … Continue reading For Insurance CIOs, It’s the Nightmare Before and After Christmas

Not Your Father’s Claims Investigation: ESRI and OnBase are the Perfect Storm for Insurance Agencies

While most organizations start to wind down for the year, there’s one industry whose floodgates are just about to open: insurance agencies. Mid-westerners and east-coasters love to hate the slew of snow, ice and freezing temperatures that winter blows in, but I’ll bet my holiday shopping money that insurance agencies hate it more. Slick roads, … Continue reading Not Your Father’s Claims Investigation: ESRI and OnBase are the Perfect Storm for Insurance Agencies