June 2020 Tech Talk for Government

Dentist Appointments Will Resume As Usual. Public Health Processes Will Not. Vince Hanson, ImageSoft When the dentist calls to schedule my routine cleaning, I usually cringe. With so much to do in-between work and home responsibilities, lying back while someone uses high-pitched tools on my teeth isn’t exactly how I want to spend my free … Continue reading June 2020 Tech Talk for Government

June 2020 Tech Talk for Courts

Am I the only one wondering how it’s already almost July? Scott Bade, ImageSoft In six short months, 2020 has certainly given us a run for our money. It seems like just yesterday I was chatting with Jim McMillan and the National Center for State Courts about hosting the “Justice Knows No Quarantine” webinar and … Continue reading June 2020 Tech Talk for Courts

“I Love to Climb a Mountain and Reach the Highest Peak”

But it doesn’t thrill us half as much as talking feet-to-feet. With summer finally upon us and the Coronavirus pandemic scaling back, so many of us are thrilled to be able to, again, hug our loved ones, BBQ in small gatherings and head back into the world. Maybe you’ll even find yourself dancing cheek-to-cheek! While … Continue reading “I Love to Climb a Mountain and Reach the Highest Peak”

Episode 039: OnBase Case Manager for World-Class Customer Support

Operating from our customer-centric value system means we approach every client interaction with great care. But to ensure world-class customer care means we also need a world-class approach and, up until about three years ago, that wasn't always the case.    Journey with us as we map our Customer Care department's transition from Microsoft CRM to the comprehensive case … Continue reading Episode 039: OnBase Case Manager for World-Class Customer Support

Sneak Preview: A Sequel to The Law Enforcement Agency Portal

*insert dramatic music* Records management system (RMS) integrations. Highly secure Microsoft Azure hosting. App Customization. All this and more – coming soon to a justice community near you. “LEAP-ing” Into the Future of Law Enforcement Communication Over the past year, our product development team has been quietly working behind-the-scenes to modernize ImageSoft’s Law Enforcement Agency … Continue reading Sneak Preview: A Sequel to The Law Enforcement Agency Portal

Episode 038: Toasting Our Own Champagne: Cheers to OnBase for Accounting!

Fun fact: Did you know that ImageSoft tends to speak from experience, sharing our own internal stories of success from being powered by OnBase? That's right – we "toast our own champagne," so to speak, and it all started in our Accounting Department.    Join Director of Finance and HR Mary Beth Eddy, OnBase Administrator Nathan Armaly, and Business Systems Analyst Teresa … Continue reading Episode 038: Toasting Our Own Champagne: Cheers to OnBase for Accounting!

May 2020 Tech Talk for Government

James Leneschmidt, CTO, ImageSoft It’s been said that I have a voice for silent movies. It must be true because, somehow, my friends always “forget” to invite me to karaoke night.  In the last couple months, though, karaoke night has been forgone in lieu of remote hangouts through platforms like Zoom. Suddenly, all my friends … Continue reading May 2020 Tech Talk for Government

May 2020 Tech Talk for Courts

It’s May, and Mobility is Blossoming!  Steve Glisky, Vice President, ImageSoft I was out for a walk with my kids the other day, enjoying the Michigan Spring, and thinking to myself how ironic it is that now, when most of us are home more than ever, mobility is blossoming.   Before the Coronavirus pandemic, remote access to case … Continue reading May 2020 Tech Talk for Courts

Piecemealed Homemaking: How To Secure Housing for You and Your Data

Authored by Katie, Communications Specialist at ImageSoft Looking at my newly renovated, shabby-chic farmhouse bedroom makes my heart happy – but my head? Oh, it aches. Any visitor can tell you I stitched this room together with too many Etsy orders and plenty of time at home during quarantine. What you wouldn’t know by looking … Continue reading Piecemealed Homemaking: How To Secure Housing for You and Your Data

Episode 037: Spreadsheets, Shared drives and Emails: The Scary Side of Enterprise Search

Reoccurring guest on The Paperless Podcast and Senior Customer Advisor for Government at Hyland Software, Kevin Albrecht takes the mic, giving voice to a critical topic that he's been in countrywide conversations with government agencies about unsecured, personally identifying information circulating in disparate government systems.   If you work in any industry that manages sensitive information, you … Continue reading Episode 037: Spreadsheets, Shared drives and Emails: The Scary Side of Enterprise Search