Blog Posts

March 2020 Tech Talk for Government

James Leneschmidt, CTO, ImageSoft Right now, I think it’s safe to say we’re all in the same boat and thankful for the technology that has our back. Staying home and distant from our loved ones is difficult but, through video chats, phones, social media and more, we’ve found some temporary relief. Based on the dedicated, caring government personnel I’ve had the pleasure of meeting, I know this distanced state is also stressful for you and your constituents who, if without a remote solution, are watching as requests backlog, processes slow (or, even worse, stop) and people stay stuck. Maybe this ...
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March 2020 Tech Talk for Courts

Scott Bade, President, ImageSoft It was just a couple weeks ago that my colleagues and I were podcasting about the evolution of electronic filing, celebrating its wide-spread success in increasing access to justice and sharing our predictions on just how foundational digital court technology will be for the future of courts. So much excitement was naturally curating around this some-what mature concept of eFiling and the potential of all it stands for in today’s world. Never did it cross my mind that, in a matter of weeks, a pandemic would abruptly stop so many national operations. That hearings would halt, ...
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March 2020 Tech Talk for Insurers

Toni Smith, ImageSoft Truth be told, I am not the world’s biggest basketball fan. I know enough terminology to stay in the loop, but don’t count on me for any basketball-savvy conversation. I am, however, just as disheartened over the cancellation of March Madness as everyone else. You see, being removed from any investments in the game allows me to appreciate the thought and coordination of every pass. The players understand that, in order to continuously achieve success, there needs to be a balance of sticking to the team’s general strategy and creating their own opportunities, such as recognizing holes ...
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Hey, Departments of Insurance – This One’s For you

Did you know TEDxTalks has a stream of episodes focused on insurance? In today’s world of upward mobility and indebted millennials who can’t always afford (and consequently forgo) traditional insurance, accessibility, niche coverage and streamlined service are the top traits for competitive insurance agencies. Thanks to apps and automation, insurers are now becoming equipped and empowered with instantaneous capture from smart phones, digitalized document storage and case management in a single, compliant and centralized data hub, and seamless integrations with admin systems like Guidewire and DuckCreek. Adopting these emerging trends in InsurTech lends a hand in branching out more of-the-moment ...
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Getting by with a Little Help from our RPA Friends

For a moment, think back to your childhood. Remember when you would go to school and come home to your laundry cleaned and folded, dishes put away, fridge re-stocked, etc.? In our early years, we take those favors for granted. Until, on one grim day, we’re old enough to do these tasks ourselves and our parents break the news by saying something along the lines of, “did you think little fairies snuck in while you’re gone and did all this housework for you?” Fast forward to now and, to an extent, having little behind-the-scenes workers automating your grudge work is ...
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February 2020 Tech Talk for Courts

How about those Kansas City Chiefs? Steve Glisky, ImageSoft Regardless of which team had your vote, the Chiefs and the 49ers played a pretty strong game. I think we can all agree that the transformation in the game’s last 10 minutes, however, was the hallmark of Superbowl 2020. Watching players, all with different strengths, strategize and leverage the best in one another to go from “losing the game” to Superbowl LIV Champions in such a short timeframe is quite the feat. Admiring the Chiefs’ quick turnaround, I couldn’t help but compare it to the similar, almost instant transformation I’ve been ...
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February 2020 Tech Talk for Government

How to Win a Superbowl We just wrapped up one of my favorite national holidays. Paul Gorman, ImageSoft Superbowl, where we gather to watch the culmination of a season of football and playoff games, leaves two teams to determine who is going to be the nation’s football champion. Andy Reid, coach of the Kansas City Chiefs, stated that the entire organization, past and present, is responsible for developing a high-performing team. This got me thinking about how organizations, too, develop high-performing teams. No team can be high performing without great communication, and great communication requires that team members work off ...
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Disaster Recovery? Keep Your Strategy in the Clouds.

It’s a warm and sunny afternoon in middle of May. A young couple is beaming as they walk out of their city clerk’s office after having just applied for their marriage license. They pass by a new mom, strolling her baby inside to pick up copies of his birth certificate. Behind her stands a young man, recently home from overseas, proudly waiting his turn for a Veterans ID card. As pens scribble away and photocopiers hum, the windows suddenly become dark. Everyone stops to look outside just as the familiar sirens ring throughout the clerk’s office – a tornado has ...
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Experience: The Sale of the Century

Near Miami, Florida stands a nine-story, double-chute tower slide that corkscrews adults and children down 93 feet. Any guesses on where you could “slide” into line for this ride of a lifetime? Hint: it’s not Disney. A recent New York Times article featured the thriving Aventura Mall, home of the nine-story slide, to headline a story about the dying in-person shopping phenomenon. Almost in the same breath, another article said “Talk to the Hand,” as it illustrated Amazon’s vision for putting purchasing power in your palm – literally. Aventura Mall's 93 ft. Slide Tower Both articles were top features on ...
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January 2020 Tech Talk for Government

Is it just me, or does anyone else think of “20-20” vision when they say “2020”? With not only a fresh year ahead but an entirely new decade, I want to ensure my vision for the future is clear and my hindsight is truly 20-20. Sometimes, though, that proves difficult. I don’t know about you, but my crystal ball occasionally goes haywire and the future is not anything like I had planned. And in the realm of fast-paced technology, that’s true more often than not. Just when you think you’ve solved for one pain point – bam! Here’s your next ...
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