Be honest – who has been staying up late to watch Thursday night football despite it “only” being pre-season? So many people, even the rain-or-shine fans championing their jersey at every “real” game, discredit the hype of pre-season since the final scores aren’t carved in the books. While the weeks leading up to the official NFL kick-off may not mean much to the fans clutching their scorecards, it is a critical time for coaches. Not only are they making calls on the faces of their team, these decisions ultimately determine how the ball moves and which strategies play into the ...
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Authored by Paul Gorman, Account Executive at ImageSoft In 1997 I was the CIO for a State agency and I implemented my first Document Management System. It was an electronic file cabinet that allowed the agency to store documents about our program recipients in organized folders. This high-tech achievement was made possible by an amazing product called Windows 95. In reality the document management software was little more than a dressed-up version of Windows with a Graphical User Interface (GUI) to disguise the fact that the recipient’s folders were actually just Windows folders.  We needed the product because our ‘file room’ was misnamed. It ...
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In this blog series, we’re looking at how enterprise content management brings modern technology to the insurance industry to streamline: Content capture  Business process management (BPM) or workflow engine   Case management  Content management Integration with existing systems Enterprise file sync and share (EFSS) Mobile access  Part 4: Content Management: Red Flags are Flying! Have you been to the beach this summer? Have you seen those flags at the life guard station indicating a strong undertow and massive waves? Noted any rough surf? “Not safe for swimming” is their message. Are your content management processes waving red flags? If you’re like most insurers, you’re on your second ...
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Authored by James Leneschmidt, Chief Technology Officer, ImageSoft One of my family’s favorite vacations was Germany. There was just something so amazing about seeing the castles, the history and the culture. Driving on the Autobahn was also quite the experience compared to our North American highways, but to drive fast requires a tremendous amount of concentration and, after some time at the wheel, you’re ready to take a break.  The same principle goes for me as a Chief Technology Officer. Technology moves at breakneck speeds whether it’s new developments or new threats. So many things being thrown at you requires ...
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For those who may have been confused or concerned about the potential of artificial intelligence (AI) – you’re about to get by with a little help from some Harvard researcher friends who applied a machine learning algorithm to identify the “musical fingerprint” of eight classic Beatles hits as being authored by either John Lennon or Paul McCartney. Everyone will have their own opinions on the accuracy of the findings, but one thing we can all “come together” on is the opportunities presented when welcoming digitally transformed business processes into our lives.   Hey Jude – Have You Heard about Automation? Even ...
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In this blog series, we’re looking at how enterprise content management brings modern technology to the insurance industry to streamline: Content capture Business process management (BPM) or workflow engine Case managementContent managementIntegration with existing systemsEnterprise file sync and share (EFSS)Mobile access Part 3: Case Management “I can’t find your file right now.” SAID NO CUSTOMER SERVICE REP EVER. But if your employees have to track down documents and data spread out among Excel spreadsheets, systems that don’t communicate with each other or worse, in paper files on employee desks, customer service suffers. Insurers need on-the-spot access to claims information, case ...
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Authored by Gabe Russo, Solution Architect at ImageSoft Imagine that it is go-live Monday. Your company is scheduled to begin using OnBase, or another electronic document management system, for the first time. The level of combined excitement and nervousness is palpable. Documents and other content from the old system are scheduled to be available in the new system when team members arrive for work. Incomplete or missing content would cause serious disruption. It is in this moment you begin to ask: Did the conversion finish? Was any content missed? There are millions of documents to convert, how could I be ...
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Hosted at the Bellagio in Viva Las Vegas July 21- 25, the National Association for Court Management’s (NACM) annual conference is not something to take a gamble on missing. Showcasing today’s best-of-breed solutions for complete courtroom efficiency, the conversations and innovations are, admittedly, rigged in the judge’s favor and include everything from real-time reporting and digital workflow to the newest tools for better managing multi-media evidence and encouraging a bi-directional flow of information between the Court and its infamously disparate stakeholders. A Judicial Jackpot  All attendees are invited to walk away with the invaluable winnings from “Empowering Court Administrators and ...
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“You can work hard, but if you don’t work smart you’ll work for the rest of your life,” – Tony Stark, Iron Man. Do remember being asked, “if you could have any super-power, what would you like it to be?”? Even more importantly, do you remember your answer? As kids, many of us longed to mirror the far-fetched yet undeniably “super” tools of our favorite heroes: the ability to fly, webs on-demand and car-crushing strength. We put on capes, grabbed make-shift cardboard swords and, just like that, had all the power in the world. So isn’t it ironic that, as ...
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We’re diving deep into the question of why insurers should consider enterprise content management or ECM. Mostly the answer is because existing legacy systems are outdated and inefficient, are vulnerable to security breaches and because a modern ECM system streamlines insurance processes while saving costs. Even modern core systems sometimes lack the business process and document management functions needed for today’s sophisticated operations. We’ve got a whole bunch of other reasons, just ask us, but you get the picture. In this blog series, we’re looking at how enterprise content management brings modern technology to the insurance industry to streamline: Content ...
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