Blog Posts

Two for One Click

“Let’s take a look at the BlogCast page!” said Lisa, our Marketing Operations Specialist, during an, obviously, very serious website meeting. The team busted into laughter at the unintentional mash-up title of what would be our blog and podcast webpage, but we haven’t since been able to shake the term of endearment. So today, we’d like to introduce you to what we affectionately refer to as our new “BlogCast” page! Upon arrival, readers come to a fork in the road – “What would you like to do?” Let’s explore your options. Talk Nerdy to Me From the new “BlogCast” home ...
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7 Reasons Why ECM Is the Answer for Insurers

Insurers may be asking, why should we consider Enterprise Content Management (ECM) when we already have an (albeit old and patched and inefficient and unsecured and siloed, and, and, and) imaging system or a document management system (from the 90s)? We’ll answer that question in our 7-part series: 7 Reasons Why ECM is the Answer for Insurers. The insurance industry is facing rapid-fire changes as technology continues to automate repeatable and manual processes. Robotic Process Automation is taking hold in the marketplace as we see chat bots taking on underwriting tasks, providing web services, conducting lookups – it amounts to ...
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Don’t Build Your Highway Without an On-Ramp: Electronic Forms and Process Automation

Authored by Carolyn Kane, Product Evangelist at Hyland Imagine designing a super-highway that moves vehicles at top speed through rough terrain, eliminates bottlenecks and traffic jams, and improves the day-to-day efficiency of residents and businesses. Now imagine that you designed this super-speed highway, but you didn’t include a way for people to access it. Your highway might be fast and efficient, but many travelers have to go around it in order to get to their destination. In my industry, we call this a workaround. This frequently happens to processes that still rely on paper forms or an unintegrated electronic form ...
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Keep Calm: The Court Clerk Uses CaseShare to Handle It

“Keep calm” is probably the least comforting phrase to any court clerk trying to ascend a case to the higher, or Appellate, courts. And rightfully so – there are custom requirements to be met, volumes to be assembled, files to be named and pages to be ordered, signed, sealed and delivered. Even after that laborious process, the file will likely still bounce back for unmet requirements, missing or improperly ordered papers, etc. Studies reveal that the court case rejection rates rise as high as 46 percent! More stress than even a Snickers can fix, we knew we better come up ...
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Jeopardy Abbreviations for Insurers

To celebrate the 35th anniversary of the Jeopardy game show, let’s play the category of Abbreviations for Insurers. Me: Let’s start with Abbreviations for Insurers for $200, Alex. Alex: The answer is: ECM Me: What is Enterprise Content Management? Insurers were among the early adopters of imaging and related software, but today many of those solutions are out of date, no longer supported or so customized and patched up that it takes too many steps to even get them to work. Workarounds abound. They leave data in siloes, can’t communicate with other programs and are vulnerable to security issues. Growth ...
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Are You a Firewall to Your Own Success?

We probably found this funnier than we should have, but we’re a software company – what do you expect? Whether you identify with the fax-fanatic or the defeated presenter, hopefully you also found some humor in this. As a paperless organization, it’s intuitive for us to type notes that are automatically backed in a cloud, transfer video files through an online portal, and give virtual presentations via Microsoft Teams. But, all too often, we’re reminded by our colleagues, clients, partners and friends that digital communication is still not the norm. Burned by the Firewall We can get a healthy laugh ...
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Big Name Break-Ups

Have you seen the new movie Stan & Ollie? Trailers and previews hint at betrayal and disharmony behind the beloved façade of the iconic comedy duo. It’s the same story with other big-name celebrity duos hit hard by public breakups: Lewis and Martin, Sonny and Cher, Simon and Garfunkel, McCartney and Lennon, Mario Impemba and Rod Allen (that’s for our Detroit Tigers fans) and even Cheech and Chong – amazing chemistry when performing together but personal animosity behind the curtain. These duos went through major public break-ups that, in most cases, resulted in big-time, successful solo careers. Is it time ...
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From Crime to Courtroom: Multi-media Integrity

In a recent article from “Police Chief,” video evidence is described as the “silent witness that speaks for itself,” and that’s nothing but the truth. With the video, images, audio and metadata needed to playback crime scenes, it’s critical that multi-media evidence can be unmistakably seen and heard by the entire courtroom. Many organizations, homeowners and investigative offices think evidence is safeguarded by investing in best-of-breed surveillance cameras. While it is helpful to have a quality source of evidence, it’s not doing  the judge, jury or the case any justice if the courtroom is using a worn-out projectors or older ...
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Weathering Shallow Roots

If you’ve ever taken a stroll through a woodsy path, you’ve probably been over towered by some pretty time-worn trees. And if you’ve endured a heavy wind storm, you’ve probably seen some neighbors’ trees come towering down. So why is it that certain trees can weather years’ worth of wind, storms and other natural disturbances and still stand tall while other trees of the same size cannot? To find the answer, simply trace their roots. Having to dig deep for water and other nutrients, trees of the wilderness tend to have strong, deeply embedded roots. Home-grown trees, on the other ...
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If Velocity Were A Bumper Sticker

Forest P. Gill is credited with inventing the bumper sticker in the late 1940s after the screen printer found himself with an oversupply of adhesive-backed stickers and fluorescent paint following World War II. Sources can’t verify what exactly it said (if anything), but it’s sad to think he missed the trademark “Run, Forest, Run!” At any rate (or should we say “Velocity”), Mr. Gill quite possibly invented one of the most brilliant messaging tools. After all, what else are you going to read while stuck in traffic? So as we launch registration for Velocity 2019, ImageSoft’s second-annual customer event, we ...
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