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Hello from the Hawk’s Nest! 

Dave Hawkins, ImageSoft CEO

This has always been my affectionate reference to my home, maybe even more so now that ‘home’ has taken on some unusual connotations in today’s world. What used to be a place solely of solitude, rest and family now doubles as home offices, classrooms and playgrounds. In many ways, we’re coming to rely on the walls of our homes to safely provide a space for all our own needs, as well as those of our families. Home is now, in several ways, our safety nest.

As government personnel, I know working from home has been quite an adjustment. Serving constituents from a far versus interacting with them face-to-face probably doesn’t have quite the same charm, does it? I, too, have struggled not regularly seeing the ImageSoft community. Just last week, we replaced our quarterly company luncheon, in which I give ImageSoft updates and recognize the progress of each department, with a virtual meeting. Everyone had their own lunch, and I talked into a webcam instead of directly to people. 

Doing so was an experience unlike any that I’ve had in my career and, yet, I couldn’t help but think back to a quarterly meeting I hosted not too long ago that was themed “The Circle of Life.” And, yes, we opened with the notorious Lion King theme song! My message was one that I think is even more applicable today – communities cycle through good times of growth and renewal, but usually not before some gloomier times of struggle and hardship. 

We are all still adjusting to this new way of the world, uncertain that the “normalcy” we took for granted will ever resurface just as it was. But that’s the silver lining – we areadjusting. With a little bit of flexibility and innovative thinking, governments across the globe have picked right back up, forging a path through unchartered territory because they care about the public– even if that means servicing constituents from a far. 

I know you can’t see me, but I’m applauding your unwavering determination.

As we continue through the circle, nearing what is, hopefully, the beginning of the end, I like to think all organizations, especially essential ones like government agencies, will start building safety nests of their own. I hope we can recognize that, although many of us were fortunate to scramble an emergency plan together this time, we need to leverage this experience as preparation for next time – when this all comes full circle. 

As you click through the perimeter of this newsletter, I ask only that you keep an open mind to the government-centric opportunities currently available to support your emergency plan efforts. Just as our homes are doubling as workspaces and classrooms, many digital solutions also double as both day-to-day process enhancements and back-up strategies for when, on a dime’s notice, we need to shift again. And if you drum up any questions along the way, our team is, much like governments, at your service. 

Stay well, friends. 

Dave Hawkins, ImageSoft CEO


Paving the DOT’s Road to Digital Transformation

It’s no secret that the path to a successful DOT project is bumpy. From planning, contracting and design to development, inspection and maintenance, disparate information silos yield productivity and crumble communication at each stage in the process, causing confusion even years down the road.  

Join former CIO Paul Gorman for a free, DOT-exclusivewebinar demoing the single solution that will pave your DOT’s road to digital transformation. Calendar booked? Register anyways and we’ll send you the recorded copy!

Register Here


Our Purposes Know No Quarantine

How is your social distancing going?

This is such a heavy time for our world. Everyone, everywhere is stressed not only by COVID-19, but also by isolation. Hugging our loved ones, eating with friends and visiting our neighbors were normal parts of everyday that we’ll surely never again take for granted. As difficult as it is to “stay home, stay safe,” it’s truly an act of love – we’re stopping the spread of the virus for those we care about and, especially, vulnerable populations. Doing so has forced us to think and operate outside of the box – how can we go about accessing, managing and meeting our daily needs while staying our distance?

Read More


Working in a Mobile World

As organizations (and even court systems) progress toward remote-friendly environments, understanding how to achieve leadership’s support and internally equip staff with the means to sustain (dare we say, increase?) productivity is the foundational first step.

Join Tom Hansel, ImageSoft’s Director of Customer Care (affectionately referred to as “Tom’s Teams”) and Bill Lussenheide, Senior Systems Business Administrator, for the inside scoop on their emergency plan and how they successfully flipped the switch to ImageSoft-wide remote working operations.

Listen Here


GovTech’s COVID-19 Guide for State and Local Governments

You’ll want to bookmark this one. 

GovTech.com has gathered this list of free resources to connect state and local government leaders with the visibility needed to aid response efforts. The resources, which include interactive dashboards from John Hopkins and ESRI, hyperlinked examples of how other governments are responding, state portals, telecommuting policy examples and more, are updated every 24 hours.

If your department would like to contribute a resource and/or help identify market needs, you can do so on the Center for Digital Government’s COVID-19 Information Portal.


What Can We Do For You?

ImageSoft has been bringing affordable, adaptable enterprise content management systems to state and local governments for quite some time. Our industry-leading solutions for government offer automated workflows, improved speed and efficiency, reduced costs and proper compliance. 

ImageSoft is ready to help your organization reap the benefits from integrated enterprise content management.